Project Description

Online Direct Referrals – Link to form:-


Click here to make a Referral


A Macmillan benefits advice service for people affected by cancer who are living in or being treated in Hampshire or Isle of Wight


What we can help with?


Our dedicated team can offer free, impartial, and confidential information and advice on a range of issues including:


  • Help with welfare benefit applications and appeals
  • Help with money matters
  • Employment issues
  • Housing issues
  • Accessing charitable grants and one-off payments
  • Travel to/from appointments


If you have a patient, their representative, or someone who is affected by cancer that would benefit from talking to one of our advisers, then please use this link to make a direct referral. One of our advisers will aim to respond to the client within three working days of the referral.


Click here to make a referral:-


Our advisers can also be contacted by:

Telephone: 0344 847 7727



About Macmillan CA Services:-


Hampshire Macmillan Citizens Advice Service (HMCAS)


This service provides a dedicated advice service for people affected by cancer who are resident in or being treated in Hampshire, including Southampton, Portsmouth and the Isle of Wight. We are a team of caseworkers who provide specialist advice and casework face-to-face as well as through a telephone helpline and via email/letters.


“They provide an invaluable service to hundreds of our cancer patients and families. The advisers are professional, warm and very skilled. “Feedback on HMCAS from a ‘Head of Cancer Nursing’.


Caseworkers are based in the following locations covering the whole of Hampshire and Isle of Wight:


  • Winchester
  • Tadley
  • Yateley
  • Havant
  • Gosport
  • Portsmouth
  • Southampton
  • New Forest
  • Isle of Wight


Home visits are available to those who are unable to access the Service in any other way.




  • University Hospital Southampton – Monday/Wednesday/Thursday
  • Queen Alexandra Hospital Portsmouth – Monday/Wednesday
  • Royal Hampshire County Hospital – Winchester – Wednesday afternoon
  • St Mary’s Hospital Isle of Wight – By appointment
  • Oakhaven Hospice, Lymington – Twice monthly, Tuesday and Thursday
  • The Rowans Hospice – First, second and fourth Thursday
  • Waterside Centre, Hythe – Second Thursday of the month
  • St Michael’s Hospice – Wednesday mornings
  • Jane Scarth House – on the last Thursday of the month


You can contact one of our local dedicated caseworkers on 0344 847 7727   Monday to Friday. We can arrange to see at your Local Citizens Advice office or one of outreaches listed above. Alternatively email us at


HMCAS has been providing a service to Hampshire residents for over 10 years. We have grown so much as a Service including opening new outreaches and joining up with the Isle of Wight.


Since we started in 2009 we have helped more than 25,000 clients achieve over an incredible £65.4

million in increased income over the past ten years. In the last year we helped secure financial gains for clients of over £9.4m.


Results from our survey of professional medical staff evidenced that our service is a vital link between nurses and patients with an average of 2.5 hours per patient saved in time by professional staff.


Our team work very closely with professional staff at our outreaches in the many hospitals and hospices throughout Hampshire. We can be easily found in the Macmillan Centres inside the hospitals for an appointment or drop-in. We are able to see clients in their own homes, in wards and at outreaches or our offices.


We would like to thank Macmillan Cancer Support for funding this vital Service.


For more information download this leaflet about the service:


Citizens Advice Hampshire and Macmillan Cancer Support Leaflet:-